WHAT DO I NEED TO RENT A STORAGE UNIT?
We require a government-issued photo ID (Driver’s License, Passport or ID Card), your name, address, telephone # and emergency contact name & phone number if you wish to add one. If renting for a business, then the business name, address, telephone # & email address.
WHAT SIZE STORAGE UNIT DO I NEED?
Beaubassin-Est Self Storage has a variety of unit sizes & availabilities for its customer. Go online under the tab name RENT STORAGE and find information that may help you in choosing the right size unit to fit your needs. Once you get to the storage facility, if you feel that your unit is too small no worries. Ask us to combine it with another unit nearby or transfer to a larger unit for an additional fee.
HOW DO I RENT A STORAGE UNIT?
There are three ways you can rent a storage unit with Beaubassin-Est Self Storage; online via our website 24/7, over the phone by calling 506-312-2209 or book an appointment with us at our office's storage facility where we can show you the unit sizes available.
IS IT POSSIBLE TO RESERVE A UNIT WITH BEAUBASSIN-EST SELF STORAGE?
Beaubassin-Est Self Storage does not accept unit reservations online, however, if you wish to reserve one, you can give us a call at 506-312-2209 and we can make a reservation up to 2 days before your move-in date. We require a non-refundable deposit of 50% of the rental unit which needs to be paid to reserve the unit. The deposit will then be applied towards the rent once the rental is completed.
DOES BEAUBASSIN-EST SELF STORAGE CHARGE A DEPOSIT OR
Beaubassin-Est Self Storage does not charge any deposit or admin fee when renting a storage unit with us unless a reservation is requested.
DO I HAVE TO SIGN A LONG-TERM CONTRACT?
We do not require customers to sign long-term contracts to rent storage with us. Your rental agreement with Beaubassin-Est Self Storage is month by month unless you choose to pay for several months up front. In that case, your rental will be a fixed term non-refundable even if you choose to move out before the end of the term. If you choose to stay after the term, it is possible to renew for another fixed term or go back to a month-by-month basis.
WHAT IF MY STORAGE SPACE NEEDS TO BE CHANGED?
If you are an active customer renting on a month-by-month basis and your storage space size needs change, you can request a transfer to a larger or smaller unit at any time and your account will be prorated accordingly. For customers who rented on a fixed term, you can transfer to larger unit by paying the difference, but no refund will be made if you move to a smaller unit.
CAN I SIGN A CONTRACT FOR A FRIEND OR RELATIVE?
Beaubassin-Est Self Storage does not allow you to sign a rental agreement for a friend or relative. When you sign your rental agreement, you are agreeing to the terms and conditions. For that reason, we cannot legally allow you to sign a contract for your friend or relative.
HOW DO I ADD OR DESIGNATE WHO CAN ACCESS MY STORAGE UNIT?
When you rent with us either online, on the phone or in person, just let us know the name of an Emergency Contact. That person will be allowed to access your storage unit if we cannot reach you or do not hear from you anymore.
HOW DO I ACCESS MY STORAGE UNIT?
When renting with us, an email will be sent to you with your alarm code (including alarm instruction) and padlock combination. By following the instruction in that email, you will be able to access your storage unit immediately after renting online, over the phone or in person. Our storage unit is accessible 24/7. (Please take note that you are welcomed to place your own padlock on your unit if you do not wish to use our own. If you do so, simply drop our padlock in our drop-box beside our office door).
WHAT HAPPENS IF I FORGET MY ALARM CODE?
If you forget you alarm code, you can call us, and we will give you your code after verification of your identity.
WHAT DOES IT MEAN RENT ONLINE / RENT NOW?
Rent Online / Rent Now is a service offered for self-storage customers. When you Rent Now, you secure your storage unit immediately by signing your rental agreement and paying your first month of rent online. Once the online paperwork is completed and payment is processed, you receive a unit assignment and access code to the facility immediately. All our units can be rented online if they are showing as available.
HOW DO I ACCESS MY UNIT AFTER COMPLETING MY ONLINE MOVE IN?
Directions and instructions will be sent to you via email for online move-in. Check your email for instructions. If you did not receive them, give us a call 24/7 at 506-312-2209 and we will resend the documents to you immediately.
HOW CAN I PAY FOR MY STORAGE UNIT?
Customers have several options to pay for their storage space. Pay online, in person or over the phone or setup the autopay via our website or by calling us. All major credit cards are accepted (VISA, Mastercard, Discover) along with cash & E-transfer. We also have a Drop-Box located beside our office door at our storage facility.
WHEN IS MY MONTHLY RENT DUE?
Your monthly rent is due every month on the date your move-in occurred. For example, if you moved in on the 10th, your next month of rent is due on the 10th the following month.
DOES BEAUBASSIN-EST SELF STORAGE PRO-RATE RENT?
Beaubassin-Est Self Storage will not pro-rate rent for a storage unit. When your payment is received, your monthly payment carries you until your next monthly due date.
WHAT HAPPENS IF I MISS A PAYMENT OR THAT I AM LATE A PAYMENT?
If you miss a payment or are late, you will be charged late payment fees that varies. Please refer to your Lease Agreement for more details. To avoid any late fees, please sign up for auto pay via our website by accessing your account or by calling us at 506-312-2209.
DO I NEED INSURANCE TO RENT STORAGE AT BEAUBASSIN-EST SELF STORAGE?
Proof of insurance is not required to rent a storage at Beaubassin-Est Self Storage. We do not offer insurance. If you are a homeowner or have renter’s insurance, your insurance probably covers your storage unit, but you should always check with your insurance company to make sure. It is usually very cheap to add it to your existing insurance policy.
WHAT IS YOUR MOVE OUT POLICY?
When you are ready to move-out, ensure that your room is cleaned, and all belongings have been cleared out to avoid any cleaning fees. Simply leave the padlock that was provided with your unit locked on the roll up door so we can change the combination for the next customer. You can access your account online via our website to setup a move-out or you can notify us by phone, email, or text that you are moved out to avoid getting billed another month. Make sure that you receive a confirmation if you text or email us. We will not make a refund if you forget to contact us in time.
DOES BEAUBASSIN-EST SELF STORAGE ALLOW CUSTOMERS TO STORE ATV'S OR SMOWMOBILES INSIDE THEIR UNITS?
Yes! Beaubassin-Est Self Storage accepts ATV's and Snowmobiles in their storage units. Please take note that cleaning fees can be charged if a leak happen, so make sure to clean everything before moving out.
WHAT TYPE OF SECURITY FEATURES ARE AVAILABLE AT
BEAUBASSIN-EST SELF STORAGE?
Beaubassin-Est Self Storage offers top quality security system features like high resolution security cameras & lighting, monitored fire & theft alarm for each individual units, motion activated sensors, padlocks and electronic keypads to arm and disarm your unit.
ARE THERE ANY ITEMS THAT I AM NOT PERMITTED TO STORE IN THE UNIT?
Any explosives, flammable liquids including gasoline, hazardous or toxic materials, firearms, ammunition, illegal or stolen goods, perishables or package foods not in sealed cans. Please do not hesitate to contact us for any questions pertaining to these items.